Sales Operations Analyst - Salesforce CRM

Infinera

Lisboa
Permanente
Horário completo

Há 21 dias

Infinera is the global supplier of innovative networking solutions. Our customers include the leading service providers, data center operators, internet content providers (ICPs), cable operators, enterprises, and government agencies worldwide, including 9 of the top 10 Tier 1 service providers and 6 of the top 7 ICPs. We design, develop, and deliver hardware and software for fiber-based connectivity solutions that span access, aggregation, metro, long haul, and submarine network. Our industry-leading, trendsetting edge-to-core solutions provide the foundation for many of the world’s largest and most demanding networks that generate billions in service revenue for our customers.Sales Operations AnalystCarnaxide, Lisbon - HybridTour of our site -The Sales Operations Analyst plays a pivotal role in supporting all facets of the Sales Organization, focusing on business analysis, sales tools & program management. In this crucial role, you will partner with sales employees to drive sales performance and operational goals, making a significant impact on our overall success. This is an ideal position for someone who has strong analytical skills as well as practical communication skills. Qualified candidates will have strong program management skills, creative problem-solving skills, and a proven ability to achieve results in a fast-moving, dynamic environment. The successful candidate will be self-motivated and self-directed.Essential Functions and Key Responsibilities:

Drive weekly/monthly/quarterly sales forecast and pipeline scrutiny to ensure customer needs and wants are captured and communicated throughout the organization.
Participate in projects that enable Sales personnel to spend more time focused on selling and less time resolving issues and chasing information.
Work as a liaison between manufacturing, finance, service, and sales to ensure the business runs smoothly and efficiently. Resolve conflicts. Uncover disconnects. Provide solutions and execute to completion.
Provide helpful analysis and drive proactive improvements on the quote-to-cash process.
Drive process improvements, take the lead on regional requirements, and follow through to implementation with the help of virtual teams.
Track POs, manufacturing schedules, shipments, deliveries, product lead times, and material shortages. Work to resolve issues. Be especially vigilant and drive during quarter-ends.
Provide meaningful reports to Sales Mgmt. - standard and ad-hoc.

Minimum Knowledge/Skills/Abilities:

Fluent in English
2+ years of experience, ideally with Salesforce.com or other CRM
Ability to work both independently and within a team environment
Well organized, results-driven, and eager to handle complex problems.
Self-motivated with a high degree of initiative and analytical and problem-solving skills
Flexible and adaptable regarding learning and understanding new technologies.
Excellent interpersonal and oral communication skills
Ability to perform in a fast-paced, fast-changing work environment
Embrace the opportunity for continuous learning and growth–you are energized when new features and technologies become available and eager to understand them and maximize their potential. This role offers a dynamic environment where you can constantly expand your skills and knowledge.

#LI-GA1#LI-HybridInfinera is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Infinera complies with all applicable state and local laws governing nondiscrimination in employment.

Infinera

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