DevOps Service Engineer- Provisioning

Ankara
Kontrat
Tam zamanlı

23 gün önce

Your dream job does exist.Discover it at Vodafone!Join our journey as we connect for a better future. Ready?We are looking for a DevOps Service Engineer - ProvisioningFirst things first: Our Brand.We are a digital brand and a global technology company, operating in the fields of telecommunication, e-commerce, gaming, insurance, TV, tech-fin and payment systems, currently in 21 countries.With our expertise and passion for digitalization at Vodafone, we are a global center of excellence that sets the pace in the industry.We are proud to export our successful practices abroad, while transferring our global know-how to our country.We have a global team of more than 90.000 colleagues taking part in a transformative and an exctiting journey.Our Spirit, Our Way.Here are the key behaviours that help us bring our Spirit and Purpose to life:Earn customer loyalty: Small things do matter.Experiment, learn fast: Just take the chance.Create the future: That s possible.Get it done, together: It s up to each of us to make it happen.Here, everyone can feel free to be themselves and express their ideas.We are proud to have the most flexible #hybrid way of working in Turkey.Together with your team, you can decide which days to come to the office depending on your work requirements.Another favorite: Meeting-free afternoons! Every Friday, arrival of the noon means we can start to take it easy: spend time working on our personal development or catching up with our team. We call this #CumaKafas (Friday mood :)).And yes we are Agile! The world is constantly changing. And we cannot afford not to! Our journey began by simplifying our organizational model and transforming into a more agile structure that now we use extensively, especially in our development processes.Why is this role really critical to us?

We are looking for DevOps Service Engineer - Provisioning in IT Provisioning & Mediation Engineering Team to be responsible for successful ongoing operation, management of Provisioning environment and manage application servers that mostly critical business processes runs on it.
As a DevOps Service Engineer, you will work closely with the team and our stakeholders to build and deliver our process. You will be responsible for managing all of the applications such as PRF (Provisioning Framework), PMS(Promotion Management System) , PPGW(Query Services), RAID WeDo/Mobileum (Revenue Assurance), Kafka Applications, Cloud Services (Openshift, Kubernetes, etc.), BTK services (CEIR, BTK CLI etc), also responsible for all provisioning related actions of new projects and resolving customer incidents or requests during daily operations.

How will you spend your time at Vodafone?

7/24 Operational Support responsibilities
Providing necessary operational solutions for IT service based management structure
Discovering, Defining and analysing all IT actions on services
End to end follow up of service such as accessibility, performance, prevention of customer complaints and deployments.
ITIL process execution Responsibility
System and Customer incident resolution
Demand/Defect/Deployment management responsibility
Attending and taking necessary actions for Internal and external audits for SOX, ISO and other audit types
Ownership of the product/service functionality to ensure it meets operational needs for performance management and reporting.
Taking necessary actions for Performance management to ensure platform, hardware, application and content meets the specified end to end availability & performance levels.
Ownership of capacity planning to secure availability and performance of the platforms against forecasted growth and demand.
Helping team members to improve knowhow and operational structure.
Attending design meetings to define necessary technical requirements for operations.
Leading big initiative and creating new ways to complete projects.
Leading journeys with big stakeholder team.
Within the scope of Business Continuity Management, providing necessary operational support for all Provisioning services, and bringing services up and running in case of a disaster.

You are just the person we ve been looking for, if you have:

Bachelor's degree from Computer, Electronics, Telecommunications, Mathematical, Programming and other related fields.
Good communication Skills
Coordination and organization ability, teamwork approach
Ability to work in flexible work hours under pressure and tight deadlines.
Familiar with working in an international environment
Extensive problem solving skills and innovation
Experience on UNIX/ Linux systems and Bash/Shell Scripting, Oracle SQL and PL/SQL.
Experience on Openshift Cloud Platform, Kibana platforms, Jenkins, RPA, UC4 and HPOO automation tools
Experience on noSQL Databases, Redis is a plus.
Experience on Docker, Kubernetes, AppDynamics is a plus.
Good command of English.
Certificate of ITIL V4 is a plus and experience on ITIL Processes

Get to know usIf you want to know more about us and what we do, then visit our website: www.vodafone.com.trhttps://www.vodafone.com.tr/insan-kaynaklariInstagram: https://www.instagram.com/vodafonekariyer/Youtube: https://www.youtube.com/user/VFTurkiyeThis role has a #Hybrid working modelWait for it: Our benefits!We like to keep them flexible:Vflexy: Flexible Benefits ProgramHybrid working kitErgonomic kit allowanceDigital meal voucherFlexible transportation allowance.Employee assistance hotline & counsellingComprehensive and flexible private health insuranceDiscounted price deals for wide range of products & servicesPlus, plenty more to enjoy!#LI-HybridData PrivacyBy applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.To help us track our recruitment effort, please indicate in your cover/motivation letter where (vacanciesinturkey.com) you saw this job posting.

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