CSR | Customer Service Representatives | Cebu
ACES
- Cebu City, Cebu
- Permanent
- Full-time
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Keep records of all conversations in our call center database in a comprehensible way
- Determines eligibility by comparing client information to requirements.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Customer service experience in any industry is a plus but not required.
- Previous technical background is also a plus.
- Average to advanced written and spoken English.
- Average to advanced knowledge in web navigation.
- Amenable to shifting schedules including Night Shift.
- Day shift is also available.
- Retirement Benefit Plans
- Special Leave Benefits for Women
- Single Parent Leave
- Medical / Health Insurance
- Paid Sick Leave
- Free Lunch or Snacks
- Performance Bonus
- Paid Bereavement/Family Leave
- Recruitment / Signing Bonus
- Life Insurance
- Paid Vacation Leave
- Child Care Benefits
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
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