Communications Assistant at Rift Valley Institute (RVI)

• Maintain and update the RVI website with fresh content, ensuring news, publications, projects, events, and vacancies are up-to-date.
• Coordinate pre-agreed website enhancements, utilizing content management systems and collaborating with web developers for updates or maintenance.
• Work with RVI teams to keep programme and project webpages, job listings, staff profiles, and institutional information accurate and engaging.
• Facilitate the creation and dissemination of multimedia content to bolster the visibility of RVI's work, in conjunction with consultants as needed.
• Track and analyse website traffic using Google Analytics and provide insightful reports to support RVI's internal strategies and project management needs.

• Administer RVI's social media accounts to highlight the institute's initiatives, including 'X', Facebook, Linked-In, amongst others.
• Gather and schedule content from across RVI, ensuring a consistent and engaging online presence.
• Assist with regular updates to RVI's digital and content creation systems and processes and conduct staff training to ensure consistency across all platforms.
• Measure and track key performance indicators for social media, providing regular reports to evaluate and enhance RVI's social media strategy.
• Support programme teams to craft and implement innovative strategies for expanding RVI's social media footprint.

• Prepare and disseminate RVI's newsletter and programme updates, ensuring wide distribution across the institute's networks.
• Manage and expand the RVI communications mailing lists, with a focus on RVI fellows, donors, courses and forum participants.
• Assist in creating targeted communications campaigns and promotional materials for RVI forums, courses and other projects.
• Assist in the creation and innovation of digital content for RVI's platforms, offering guidance to programme staff in developing diverse media formats, such as videos and podcasts.
• Monitor engagement and effectiveness of RVI's marketing and dissemination efforts, including courses, forums and distribution of research reports, by establishing key performance indicators for continuous improvement and reporting.

• Manage RVI's file storage protocols on Dropbox and the contact database on Daylite, ensuring compliance with organisational standards and providing training and support to staff as needed.
• Maintain and update RVI's digital archives, ensuring accurate and up-to-date records of publications and multimedia outputs are accessible for monitoring and evaluation.
• Administer RVI's suite of online software tools and services, including Adobe Creative Cloud, MS Office, Gmail, Slack, and Zoom, ensuring smooth operation and access.
• Administer the Google Workspace account, managing email setup and related digital infrastructure.
• Coordinate the posting of job adverts and handling application submissions through RVI's systems and external platforms.
• Offer IT support to the RVI team, addressing technical issues and coordinating with external IT services for hardware maintenance and purchases.
• Support the maintenance and development of RVI stationery such as logos, letter heads, leave, travel, forms, timesheets and other institutional templates and forms.
• Support the automation of RVI administrative systems.

• Assist in coordinating external designers to enhance RVI's publication templates, ensuring they reflect the organisation's brand identity.
• Support video production and post-production processes, contributing to the creation of engaging multimedia content that aligns with RVI's communication objectives.
• Help in the design and editing of publications using Adobe InDesign, ensuring materials are visually appealing and reflect RVI's standards.
• Contribute to various multimedia tasks as needed, such as taking photos at events, to enhance RVI's digital and content offerings.

• Diploma, certificate or bachelor's degree in a related field.
• Knowledge and interest in the region of RVI's work.
• Trained in or basic understanding of Adobe In-Design, Photoshop, Illustrator, and/or Premier Pro.

• A minimum of two years' work experience in a related role if Diploma or Certificate holders and up to one year experience for BA holders.
• Working in multi-cultural environments and with people from diverse backgrounds.
• Demonstrable experience of working independently and as part of a small team.

• Good understanding of social media management and content creation.
• Excellent verbal and written skills in English.
• Strong organisational skills, attention to detail and ability to work flexibly.
• Ability to learn and implement new systems quickly.
• Proficiency with website and social media management and digital communications tools, including Mailchimp and Wufoo.
• Knowledge of one additional language (Swahili, Arabic, Somalia, Amharic or French) spoken in the countries of RVI's operation is an advantage.

Jobs in Kenya