Case Manager - Workers Compensation
QBE Insurance
- Darwin, NT
- Permanent
- Full-time
- Hybrid role – 3 days working from home and 2 days in office in Darwin.
- Access to our insurance and retail discounts from Day 1
- 18 weeks equal paid parental leave – with super.
- Case management activities including assessments, planning, treatment coordination and return to work support.
- Communicating with a variety of stakeholders including workers, employers, health professionals, legal professionals and colleagues to ensure collaboration and effective support.
- Advocacy and Mental Health support for the injured workers, ensuring that they are represented correctly, supported and are receiving the appropriate benefits and compensation.
- Ensuring that all relevant documentation, reporting, and administration is completed accurately and within the given timeframes.
- Complex injury management planning that is of high quality and tailored to the circumstances of the claim, considerate of the complexity of goals for this cohort of claims.
- Professional experience in Workers Compensation in either an insurance or employer-based organisation is ideal coupled with strong communication skills and a desire to support people in their return to health, well-being and ongoing entitlements.
- A collaborative approach to your workload, with a core focus on building sustainable relationships, with strong time management strategies to deliver quality injury management planning.
- A high degree of influencing skills partnered with strong written and verbal communication skills
- Resilience in dealing with difficult situations.
- ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
- Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks’ gender-equal flexible leave for all new parents, including paid super
- The ability to maximise retirement savings through voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- Additional leave and support through QBE’s Family Domestic Violence First Responder Network
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
- 2021 LinkedIn Top Employer & HRD Employer of Choice
- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
- Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
- Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
- Family First accredited employer since 2021