Gym Attendant

• To identify and report hazards and maintenance requirements in the work place and immediately report to the Recreation Supervisor
• To check your area on a daily basis. To make sure that it is safe, clean and fit for guests use
• To assist the guests with towels and bathrobes
• To be fully aware of the gym products and procedures
• To attend daily briefings
• Ensure all opening up, closing down procedure are adhered to daily in order to offer smooth efficient service
• To be fully aware of and work in accordance with the Standard Operating Procedures and Emergency Action Plan for your department
• Ensure all areas are clean and all gym equipment is in full working order

• To attend and participate in departmental and hotel training to ensure consistent delivery of product & service standards
• Complete training targets each month and be actively involved in any training organized by the department / hotel
• Complete Personal Training Records (Training Book)

• Give immediate First Aid in the even of an injury or trauma
• To be fully aware of the fire emergency evacuation plan and health and safety regulations
• To ensure that all accidents, incidents and hazards are reported immediately
• To ensure that all equipment and furniture is clean and well maintained and that any hazards are repaired or removed from the operation
• Be fully conversant with the emergency procedures and your responsibilities in the event of any emergency

• Promote a professional image and give full co-operation to all clients with a prompt, caring and helpful attitude
• To work as a team with all colleagues to ensure equality in the workplace is maintained without racial or sexual discrimination
• To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures
• Maintain professional confidentiality and never disclose any information relating to the Hotel / Club’s internal affairs
• Meet all legal requirements under U.A.E law and company policy
• To comply with statutory & legal requirements for fire, health & safety and employment
• To report for duty in good time, clean & tidy and wearing the correct departmental uniform standard
• To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner and to be flexible in assisting around the Hotel in response to business and client’s needs
• To assist in creating an environment which promotes staff morale, encourages employees to have pride in their department and their skills ensuring maximum efficiency
• To assist in the delivery of departmental service standards
• Any other duties as and when requested by the Director of Recreation

• Actively seeks feedback from customers rather than wait for complaints
• Critically evaluates one’s own performance and consistently sets high standards
• Insists on clarity of roles, functions and tasks
• Sets up and maintains systems of information, ensures procedures are being followed
• Consistently produces error free output
• Is always concerned with maintaining standards accuracy and quality

• Willing to share freely knowledge, information, ideas and experience to assist others
• Gives credit and recognition to others
• Talks frequently about the importance of considering other departments as part of the overall team
• Works with and supports others as part of a team both within and across functions
• Understands the needs to work together to create an environment of cooperation and mutual responsibility
• Encourages two-way communications, confirms the message has been understood and seeks feedback
• Convey a message, verbally or in writing to both individual and groups
• Shows awareness / sensitivity/ tolerance towards cultural differences by moderating own cultural behaviors
• Encourages teamwork within the team as well as with other teams, departments and divisions

• Minimum 1 year experience as similar role
• Safety oriented First Aid
• CPR ‑ Basic Rescuer

Raffles Hotels & Resorts