Head of Sales Capability at Guinness

Guinness

  • Accra
  • Permanent
  • Full-time
  • 27 days ago
Diageo is the world’s leading premium drinks company. A business built on the principles andFoundations laid by the giants of our industry. Our ambition is to become the best performing, Most trusted and respected consumer products company in the world.The strength of Diageo lies in our amazing portfolio, our scale, the geographical diversity of our business and Our desire to continuously improve our performance. To deliver our ambition we must build and constantly Extend our advantage in our route to our consumer. This is a priority strategic pillar for Diageo, a ‘Must Do’ For our markets and is the role of our commercial people.The most important job our commercial teams do is to make sure that consumers throughout the world is able to find, buy and enjoy our products. We want to be at arm’s reach of every celebration – where there is a celebration, there will be a Diageo brand.To do this, we need to build the right selling machine and transform the way we get our products to our consumers.We need to get to the right places, do the right job, with the right skills in the most efficientway. We need to set clear commercial standards and be brilliant at driving these. ThisRequires us to have brilliant commercial people with the right capabilities.To accelerate Diageo’s performance by further raising our commercial standards we aremaking a major investment in building the organizational and individual capability of ourmarkets. In service of this a new commercial center of excellence is being formed which willpartner markets to raise standards and drive capability of our sales and customer marketingpeople.At Diageo, we believe that personal growth is owned by every individual, and we expect andEmpower all our people to grow themselves. We believe that capability is built on the job,Through mentor and through formal training. We are passionate that the best teachers are both subject matter authorities and outstanding line managers. Therefore we believe our leaders should be our teachers and each year every leader in commercial is encouraged to make a major dedication to teaching and mentoring their teams and functions.Purpose of RoleThe purpose of the Commercial Capability Manager role is to raise capability to impact total-commercial outcomes by demonstrating the commercial capability tools and curriculum. It will own the commercial capability execution plan in partnership with key markets including: building local faculties through teaching and coaching commercial leaders, implementing learning events and programs and through accompanying and accrediting sales people.Top 3-5 AccountabilitiesDeveloping the commercial capability execution plan in partnership with key marketsIncluding selecting and phasing programs.Building high quality local faculties of commercial leaders operating as teachers to includeDelivering teacher training, coaching and accreditation.Execute in partnership with local faculties the core global commercial curriculum thatdelivers on the market roadmaps and enables the market to meet the minimum level on theglobal standards and ensuring the sales reps and managers are accredited in line withtargets.Embed behavior change by establishing and driving the 70:20:10 model ensuring strongfollow through on learning events through locally systematizing coaching and on the jobexperiencesWorks with the global create team in commercial capability to enhance and optimizeLearning content ensuring its fit for purpose.Qualifications And ExperienceThe commercial capability manager will be accredited to teach, facilitate, coach andaccredit in at least one, ideally two and possibly three from: Field Sales / CustomerManagement / Customer Marketing.Therefore Every Manager MUSTHave significant experience across multiple retail channels (at least in both On & OffTrade as a minimum).Held a number of commercial roles from customer management, customer marketing andField selling and at least two managerial positions in the faculty area they will lead.Must have held a team management position and proven they can build high performingteamsBe an established and proven coach (coaching qualification not required)Outgoing and a natural communicator with an ability to rapidly build strong networksWithin Diageo.Influencing and orchestration skills across multiple-markets with cultural sensitivity andAbility to adapt style.A passionate, personable leader, capable of leading emotionally and creating instantConnection with the credibility to teach and coach upward as well as down.Ability to explain the organization’s strategic business priorities and their impact on L&DSolutions to commercial leaders.Organizational change experience with capability at its heart an attituded set of possibility and belief.A passion for learning and growing others.Flexible Working options

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