Field Service Technician II (NYC/CT area)
Doosan
- New York City, NY
- Permanent
- Full-time
- Under appropriate guidance and direction, performs troubleshooting & repairs on fuel cells installed at customer sites.
- Collaborates with others on commissioning of new fuel cell installations.
- Performs service and troubleshooting on ancillary equipment used for overall fuel cell operation.
- Understands principles of large distribution switchgear 480-volt systems.
- Experience with computer systems, preferably remote monitoring and control systems.
- Understands mechanical and electrical componentry, plumbing and systems operation.
- Will increasingly utilize the fuel cell remote monitoring system to control fuel cell, as directed.
- Utilize electrical schematics to troubleshoot electrical components.
- Completion of all assigned reports prior to leaving customer site.
- Provision and maintenance of accurate product service histories.
- Overseas travel as needed.
- Overtime is required as needed.
- 4-6+ years of hands-on experience servicing/troubleshooting products containing a variety of components.
- AA/AS with 2-4+ years of experience
- Electrical/HVAC trade school certification, E1/E2 or P1/P2 license preferred.
- Knowledge of electrical, plumbing and fuel processing systems.
- Some training and experience with troubleshooting systems.
- Highly directed customer focus.
- Trades training and experience.
- Dependable off-site customer support work experience.
- Tools and Company truck with gas card
- Holiday pay for on call (8 hours)
- On call weekend pay (8 hours) - 1 Sat or Sun a month