IT DNA Financials Operations Consultant
Northware
- México
- Permanente
- Tiempo completo
- Managing/resolving a fixed percentage of Service cases while preparing and escalating others to higher levels within the team
- Testing new features and functionality of the DNA product suite
- Engaging with clients and evaluate readiness for conversion
- Ensuring client satisfaction
- Assisting the client to define proper institution parameter and system settings
- Diagnosing and recommending solutions to issues.
- Responsible for assisting clients in writing business specs for custom processes.
- Responsible to assist client in testing any applicable custom code.
- Ability to travel up to 60%, within US or Canada. May include weekends and holidays.
- 1+ years DNA Core system experience OR
- 5+ Years in subject area of expertise within the financial industry or other Core implementation experience
- 100% Bilingual (Spanish-English)
- Availability to travel to USA 60% of the time
- VISA and Passport