Senior Digital Workplace Engineer

• Deep understanding and experience in Microsoft 365 environments including implementation of Exchange, OneDrive for Business, Teams, and SharePoint
• Deep understanding and experience in Active Directory / Azure Active Directory.
• Strong experience working with automation tools such as PowerShell, and various scripting tools.
• Solid understanding of Active Directory (group policy management, Sites and Services, Users and Groups)
• Delivery of successful O365 Tenant to Tenant migrations.
• Deep understanding migration tools from Sharegate and BitTitan experience a plus
• Strong understanding of cloud computing technologies, emerging trends and related technology
• Able to articulate pros & cons of design/architecture decision across a wide spectrum of factors - e.g., latency, storage, startup/shutdown, network, end user experience, etc.
• Knowledge of IT Security and compliance.
• Knowledge of Networking fundamentals.
• Knowledge of Active Directory
• Knowledge of Device Deployment
• Provide guidance and recommendations for the definition of targets
• Contribute to the digital workplace strategy, roadmap and technical definition
• Understand and identify problems, analysing and helping to identify the appropriate solution
• Collate data and provide basic reporting, build your knowledge base, document cases and conduct retrospectives to learn from incidents
• Strong record of people management in a technical environment, including communication, negotiation and conflict resolution skills
• Strong written and verbal communication skills, ability to form strong business relationships across all functions
• Solid business planning experience, demonstrating a track record of success as a business leader and have the ability to collaborate with various departments to achieve mutual success
• Timeliness in all actions with quality consciousness towards services received and provided
• Extensive proven experience of project management techniques including planning, resource allocation, prioritization and escalation within an international telecom environment.
• Strong vendor management experience. Expertise in driving operational efficiencies through innovative partner and vendor management
• Demonstrate strong influencing and persuading skills, encourage colleagues and teams to change established processes and achieve improvements and best practice
• Significant negotiation skills, both commercially and complex delivery disciplines
• Demonstrates strong ability to work under pressure with multiple competing priorities.
• Strong ability to work logically through a fault timeline.
• Strong ability to create and maintain process adherence
• Demonstrates the ability to relate technical faults to financial and customer impact both for them but also to articulate in a meaningful way for the teams
• Deep understanding of ITIL framework and processes

• Graduate level (Bachelors or higher) degree in an Information Technology or related field.
• Significant technical job experience (5-10 yrs plus)
• At least one Microsoft certification is required.
• ITIL 4 Foundation

Liberty Latin America