Beauty Expert - Puerto Rico - Plaza Centro2 Mall
JCPenney
- Caguas, PR
- Permanente
- Tiempo completo
- Customer ExperienceProactively approaches customers in friendly, non-aggressive manner to determine how they can best help find a product or service and close a sale
- Actively listens to customers issues in a calm and agreeable manner to resolve problems and deliver a rewarding customer experience
- Educate Customers/In-Store DemonstrationInjects key product attributes into customer conversation to enhance the brand
- Provides Customers with informative and engaging product demonstrations following the company prescribed demo schedule and instructions
- Participates in a learning environmentFrequently accesses training materials to learn new products and techniques to stay up to date for the client
- Seeks out and absorbs product knowledge to deliver a memorable and lasting experience with customers
- Participates in OperationsContinually reviews assigned area to ensure it is well-stocked, well merchandised, hygienic, and follows core standards
- Replenished and/or merchandise assigned areas to ensure products are available and presented well for each customer
- Supports Company ProgramsParticipates in and represent company programs that positively impact the business
- Performance standardsConsistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity
- Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
- Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
- Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency