Apprenticeship Administration Officer
SYC
- Adelaide, SA
- Training
- Full-time
- Delivering exceptional customer service, providing a timely and accessible first line of contact.
- Providing general information and advice on apprenticeships, incentives, and other available supports.
- Supporting employers and apprentices in accessing and using the department’s Apprenticeships Data Management System (ADMS).
- Administering and supporting training contracts.
- Supporting Australian Apprentices and employers to access, manage and process claim entitlements and lodge claims if required.
- Stay updated on AASS policy changes, system updates and new initiatives.
- Working cooperatively with State/Territory Training Authorities, Apprenticeship Field Officers, Apprenticeship Support Officers, and other key stakeholders.
- Strong data entry skills, attention to detail to detail and the ability to produce accurate work.
- The ability to work effectively as a member of a team to deliver quality services and collaboratively achieve outcomes.
- Time management, organisational skills, and the ability to plan and prioritise to achieve outcomes.
- Strong engagement skills and ability to build and maintain positive working relationships with internal and external stakeholders.
- Excellent communication skills with well-developed verbal, and written skills.
- Excellent computer literacy including the use of Office365 and Client Record Management systems.
- Previous exposure to Apprenticeship Data Management System (ADMS) or ability to learn new systems.
- Complete a Working with Children Check, National Police Check and Bankruptcy Check
- Be eligible to work in Australia.
- Increase your pay with Salary Packaging options.
- Flexible working arrangements
- Career development opportunities
- Enjoy an additional day off to celebrate your Birthday*
- Wellbeing leave
- Access an additional one week of paid leave each year, through SYC loyalty leave*
- Stay healthy with discounted Corporate Private Health Cover
- Access our free and confidential Employee Assistance Program
- Discounted gym membership for all employees
- Retail and Entertainment discount vouchers
- Enjoy special benefits with Beaurepaires