Graduate Customer Service Advisor
Buchanan Graduates
- London
- Β£50,000 per year
- Permanent
- Full-time
- Communicate effectively in both Spanish and English, providing assistance to customers via phone, email, and chat.
- Offer detailed information about products or services, guiding customers through the purchasing process.
- Collaborate with internal teams to escalate and resolve complex customer concerns.
- Maintain accurate records of customer interactions in the database.
- Identify opportunities for process improvement to enhance overall customer satisfaction.
- Fluency in Spanish and English, with excellent written and verbal communication skills.
- Proven experience in customer service or a related field is preferred but not required.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in using customer service software and tools.
- Right to work in the UK.
- Opportunities for professional development and career advancement.
- Comprehensive benefits package, including health insurance and pension plans.
- A vibrant office culture with regular team-building activities.
- Conveniently located in the bustling city of London, providing easy access to various amenities.
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