Operational Improvement Manager

• Attractive remuneration package + employee benefits
• Offices in Melbourne & Brisbane
• Hybrid working model

• Develop and researching methods to create efficiencies within the business
• Project Management: Lead end-to-end project management activities, including planning, execution, monitoring, and reporting, to ensure successful delivery of operational improvement projects
• Collaborate with cross- functional teams to identify areas for improvement and implement solutions to optimise operations
• Scope Definition: Work closely with stakeholders to define project scope, objectives, deliverables, and success criteria, ensuring alignment with organisational goals
• Business Case Development: Develop comprehensive business cases for proposed operational improvement initiatives, outlining potential benefits, costs, risks, and resource requirements
• Foster a culture of continuous improvement and innovation within the organisation

• Tertiary qualifications in Business Management or equivalent.
• Proven experience in a similar role, with a track record of success in optimizing operations and driving results.

• High level interpersonal and communication skills and the ability to communicate to various high-level stakeholders
• Strong analytical skills
• Experience in developing and implementing change management strategies and plans
• The ability to build a high level of trust through maintaining confidentiality
• Proficiency in Microsoft Office and other office productivity tools, with aptitude to learn new software and systems
• Strong relationship building skills across all levels of the organisation
• Ability to proactively resolve issues before they evolve into problems
• Able to work autonomously or in a team
• Cultural alignment with Programmed core values: Safety Leadership, Care & Empathy, Customer Service, and Diversity, Inclusion & Equality

• Competitive salary package on offer
• Paid parental leave and great discounts with selected retailers
• Long term career potential with ongoing support & development
• Employee Assistance Program, which incorporates a tailored wellbeing initiative

Programmed