Team Lead - Client Relations Advisor LASIK MD Montreal, Québec Operations
LASIK MD
- Montreal, QC
- Permanent
- Full-time
- You receive a quarterly bonus.
- You have a permanent full-time position.
- You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
- You benefit from group insurance, telemedicine & RRSP match.
- You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada's Best Managed Companies.
- You assist our retention specialists by acting as motivators and tutors through continuous support and guidance.
- You analyze statistical data from several Key Performance Indicators and formulate action plans to continuously improve team performance.
- You work closely with management executives to discuss & implement development strategies.
- You conduct detailed and thorough audits to ensure constant accuracy.
- You provide feedback to be included in each employee's performance evaluations as well as complete associated validations.
- You collaborate with hiring mangers to facilitate candidate selection.
- You partake in the organization and execution of Vision Group's annual National Advisor Conference.
- You have a post-secondary degree in Business/Marketing or an equivalent work experience.
- You have excellent communication skills, you speak English et français également pour supporter nos cliniques canadiennes.
- You have solid management experience, strong retention and customer service skills.
- Your experience in a sales environment is considered a strong asset.
- You're known for being a positive team player who gets involved in your environment.
- You exceed performance objectives and consistently meet targets.
- You have the ability to work effectively with minimal supervision.
- Your strong organizational skills and the ability to prioritize multiple projects in a dynamic and changing environment.
- You are able to travel extensively, up to a week at a time, to clinics in your region for advisor training purposes (frequency of travel varies according to circumstances).