Customer Service Hotel Representative

Apple Leisure Group

Punta Cana, La Altagracia
Permanente
Tiempo completo

Hace 15 días

Description :At Apple Leisure Group, we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.Grow your career as a successful Customer Service Hotel Representative within Amstar, one of our 14 industry-leading brands. In this role, your responsibilities include, but are not limited to, ensure that Amstar clients enjoy their vacations to the fullest and that their vacation meets or exceeds the standards specified in their vacation package. At the same time optimizing revenue potential through excursion sales.A successful Customer Service Hotel Representative will:

Represent Amstar as the primary point of contact for our clients staying in the various hotels, throughout our resorts.
Local and destination knowledge and experience of selling is essential.
Track record of providing excellent customer service and problem solving.
Handling of Administrative tasks.

A successful Customer Service Hotel Representative will have:

1 year of experience in Sales and Customer Services.
High School Diploma
Have own vehicle.
Multilingual in English, Spanish and French.
Hold a Dominican Cedula & Residencia

About Apple Leisure GroupAs North America’s only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising:

Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well-established vacation brands
Resort Brand Management: Management of 5-star and 4-star luxury resorts through Hyatt Inclusive Collection® award-winning brand portfolio
Destination Management Services: Best-in-class destination management services provided by Amstar® DMC and Worldstar®
Loyalty Program: Exclusive loyalty program Unlimited Vacation Club®
Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.

To learn more about the Apple Leisure Group advantage, visit appleleisuregroup.com.About APPLE VACATIONSThe #1 vacation brand in the world for packages to Mexico and Dominican Republic, offers the convenience of one-stop shopping. Apple Vacations® clients have access to flight, hotel, and transfers – they can also choose an all-inclusive resort where meals, drinks, and more are included - all for one affordable price.Our ValuesAt ALG, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:Empathy • Integrity • Respect • Inclusion • Experimentation • Well BeingALG’s Commitment to Diversity & InclusionLiving our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the organization. With the value of INCLUSION, we respect all the ways our Colleagues are individually unique and foster creativity and engagement in respectful environments.

Apple Leisure Group

Postularse