Customer Service Administrator | Dublin 12 | Temp to Perm

Staffline

Southside Dublin
€14.00-15.00 per hour
Permanent
Full-time

17 days ago

Customer Service Administrator | Temp to Perm Contract | Dublin 12The Client: Headquartered in Dublin 12, our client is a leading supplier in the engineering field and a distributor of worldwide brands. They have been experiencing a period of growth and due to this expansion, they are seeking to recruit a Customer Service Administrator on contract basis initially, however, there is a possibility that the role will develop into a permanent position.The Role: As a Customer Support Administrator, you will be required to support key functions within the business. You will be responsible for handling a high volume of incoming orders, managing logistics and general customer satisfaction.Hours of work: 39 hours per weekContract: 6 months with a strong possibility of extensionKey duties:

Handle all incoming customer order processing and input data efficiently onto internal systems
Handle high volume of incoming customer calls and respond to queries within agreed timeframes and in line with KPI's
Follow up on orders internally to ensure timelines for customers are in line with company policy
Office administration tasks such as database management, updating sales reports, customer reports and other sales support activities
Provide support to the finance team on a regular basis
Participate in project-based activities from time to time
Management reporting and attendance at daily/weekly team meetings

Requirements:

Educated to Leaving Cert standard; third level qualification an advantage although not essential
At least 1-2 years experience in a busy sales order processing/customer service role with an element of call handling. Call centre experience would be beneficial
Excellent communication and interpersonal skills
Proficient in the use of MS Word and Excel
Accurate, high speed data entry skills and good typing skills
Ability to work independently as well as part of a team
Strong organisational skills and multi-tasking abilities

In Return:

Hourly rate of €14-15 per hour (depending on skills/experience)
Parking provided
Canteen facilities
Opportunities to apply for permanent positions internally

WHY APPLY TO STAFFLINE IRELAND?This may not matter to you when you're looking for a new opportunity, but we just wanted to tell you a little bit about us. We know that finding the right job can be challenging and we have the tools and resources to help you succeed. We are a leading recruitment agency offering a full recruitment solution throughout the island of Ireland and across the UK. We have branches across the island including Dublin North & South, Dundalk, Cork, Limerick and Galway. Whether it's temporary contracts or full time employment, you can be sure that Staffline Ireland will have the right career for you.For all of our latest opportunities please go to our website www.stafflinerecruit.com#INDWALKTWN24

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