German speaking Technical Support Advisor in Lisbon

Talingual

Lisboa
Permanente
Horário completo

Há 1 mês

Job DescriptionFor a people-driven global company that delivers customer experience solutions to some of the worldâ€™s best brands, providing multilingual customer experience management globally to diversified client base across all stages of the customer journey, we are looking for an enthusiastic and motivated GERMAN speaker with a good command of English who wants to join a fast paced international team.The role will be based in Lisbon, the beautiful and dynamic capital of Portugal. Are you ready to take on your next challenge? Do you live in Lisbon or in the surrounding areas? This sea-side city has lots to offer from the beautiful old parts to new and modern architecture. If you like the sun and the sea then this city has lots to offer you!As a Technical Support Advisor, you will represent a very well known car manufacturer who specialises in sports cars. You will receive incoming queries from both customers and dealerships via phone and email, where you will answer and solve technical issues in a timely manner. Updating customers accounts, registration of operating issues as well as cross-sales activities will be part of your responsibilities. This luxurious and high-end brand will require someone who is a customer service professional who strives to achieve high client satisfaction.We are looking for candidates who have:

Excellent communication skills both verbally and written in GERMAN and English
Previous experience in a customer service role
Computer literate
Ability to multitask
Eagerness to learn and develop

The interview process for this role is done remotely via phone and online tests, so no need to come to Lisbon until you are successful! Furthermore, there is a fantastic relocation package available for the successful candidate, which includes: flight reimbursement, accommodation allowance for the first 3 months. Besides this the company has lots to offer their employees from internal training and career progression opportunities to external activities and events. Additional benefits include daily meal vouchers, Private healthcare & dental insurance, employee discounts, flexible working hrs etc.About CompanyTalingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.

Talingual

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