Assistant Store Manager & Sales Clerk (part- or fulltime)
Specialized Bicycle Components
- Zurich
- CDI
- Temps-plein
- Act as store’s representative and set an example for our staff, in absence of the store manager
- Coach and support new and existing sales specialists
- Delegate tasks from the store manager to capable and willing sales specialists
- Aid in the overall profitability of the retail store, namely covering/exceeding the store’s run cost to maximize the contribution to the topline revenue of Specialized Bicycle Components, nationally.
- Ensure the delivery of transformative, inclusive, ride-focused, locally authentic and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way
- Aid in establishing and sustaining all clientele (establish long-term relationships with key riders and retailers, based on data about their preferences, behaviors, and purchases)
- Aid in upholding all organizational/cleanliness standards for the showroom and office.
- Aid in ensuring timely delivery of all special orders and home deliveries
- Collaborate with service manager to direct team of service technicians to ensure proper rider expectation management and timely delivery of all service, and achieving overall service metrics
- Collaborate with operations/receiving manager to direct inventory management, including receival, processing, and merchandising of all new inventory and of existing on-hand inventory
- Ensure staff has direction and is informed when manager is not present (days off, time off, etc.) so that all employees are working purposefully towards store goals
- Passion for cycling and the Specialized brand
- Former retail experience with 2-4 years of experience preferred
- Excellent communication with the ability to effectively interact with riders and team members
- Must be able to work as business dictates which includes weekends and holidays
- Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
- Able to lift at least 25 kg. or more and use proper lifting skills
- Able to transport and make deliveries by cargo van in surrounding area.
- Clean driving record with a safety-first mentality