Transportation Operations Specialist

• Freight bill auditing: audit freight invoices, create monthly transport invoices to customers, manage freight cost claims, manage freight cost approval and payment, follow-up profitability;
• Event management and exception handling in TMS: follow-up shipment status transmission, handle event notification, manage reason codings in system/reporting, exception management, ensure proactive communication & solutions;
• Coordinate pick/delivery capacities of carriers daily by customer forecast/order profile and handle deviations;
• Transport Planning and bookings of customer orders with different Carrier;
• Complaint handling;
• Monitor agreed Carrier Service levels and handle corrective measures in case of non-compliance;
• Generate relevant transport data and reports from the TMS system;
• Load planning and slot booking through booking portals;
• Close cooperation and permanent communication with different internal and external stakeholders (e.g. carrier, customer, warehouse staff, and other KN departments)

• Bachelor's or Master's degree in Business school /Logistics, engineering/Transportation,
• Minimum 2 years of relevant experience in a Transportation / Logistics environment with a focus on Freight bill auditing,
• Carrier performance management, and advanced knowledge of Transport management and analysis;
• Strong analytical skills and ability to fulfill critical tasks - you are organized and able to meet deadlines;
• Autonomous and rigorous, you are known for your great interpersonal skills and your mastery of customer relations. You can work in a team, demonstrate flexibility, stress-resistance and take responsibility;
• Fluent written and spoken English is required;
• Software knowledge and usage: advanced MS Office (Excel, Outlook, Word). Experience in using Transport management systems is an asset.

Kuehne+Nagel