AR Supervisor

Tlalnepantla de Baz, Méx.
Permanente
Tiempo completo

Hace 18 días
Postúlese fácilmente

Company DescriptionJohn Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.Job DescriptionJoin our dynamic Finance team at John Crane Mexico Shared Service Centre and help us improve the world through smarter engineering. John Crane, a division of Smiths Group plc, is seeking a dedicated and experienced AR Collections Supervisor. This position, based in the vibrant heart of Mexico City, is crucial to our financial operations across USA, Canada, Mexico, and Ireland.Our company is a leading manufacturer of mechanical seals, renowned for our advanced engineering technologies and unwavering commitment to precision. Operating in Mexico, we have a strong foothold in the industry. As an AR Collections Supervisor, you will play a vital role in overseeing the collections team, ensuring timely and accurate processing of receivables, and maintaining compliance with financial regulations. Your expertise will directly contribute to our cash flow management and financial stability.QualificationsWe look for a collaborative, proactive individuals who thrive in a fast-paced environment and embraces new challenges every month.ROLES AND RESPONSIBILITIES * Team Leadership:

Supervise and mentor the collections team, providing guidance and support to ensure high performance.
Conduct regular team meetings to review performance, address issues, and implement improvements.
Customer Collection:

Invoice Follow-Up: Proactively follow up with customers to ensure timely payment of invoices.
Dispute Resolution: Identify and resolve any discrepancies or disputes related to customer invoices and payments.
Payments Support:

Payment Allocation: Oversee the accurate processing of incoming payments, including checks, ACH, wire transfers, and credit cards. Ensure payments are correctly allocated to customer accounts.
Customer Master Data Management and Credit Control:

Data Accuracy: Ensure customer contacts information, tax details, and credit limits are correct and up to date, including onboarding new customers and updating existing customer information.
Annual Credit Limit Review: Conduct an annual review of customer credit limits to ensure they are appropriate and aligned with financial policies.
Compliance: Ensure customer data complies with internal policies and external regulations, including customer limits and dunning criteria aligned with John Crane policies.
Performance and Process Improvement Management:

AR Aging Monitoring: Monitor accounts receivable aging and take quick action to clear delinquent accounts.
Reporting: Generate regular reports on AR performance metrics and provide insights to support decision-making.
Process Optimization: Identify opportunities for process improvements within the AR function and implement innovative solutions. Lead initiatives to enhance efficiency, accuracy, and overall performance of the AR processes.

TECHNICAL KNOWLEDGE, SKILLS AND ABILITIES

Major degree in accounting or equivalent (Corporate Finance, Business Administration, Economics).
Minimum of 8 years of experience in accounts receivable or a similar role, with at least 2 years in a supervisory position.
Accounting Software: Proficiency in ERP systems like SAP, Oracle, or Microsoft Dynamics.
Consistent productivity level of minimum 200 accounts credit control.
Excellent communication abilities and a customer-focused approach.

Specific Attributes:

Automation Tools: Familiarity with AR automation tools and portals (e.g., Coupa, Ariba).
Data Analytics: Ability to use data analytics tools (e.g., Power BI, Tableau) to generate insights and improve processes.
Cybersecurity Awareness: Knowledge of best practices in data security and privacy.

Language skills:

English B2 as a minimum.
Spanish.

Key skills:

Customer Collection: Strong skills in following up with customers to ensure timely payments and resolving disputes.
Relationship Management: Ability to build and maintain strong relationships with customers and internal stakeholders.
Sales Collaboration: Work closely with the sales team to address customer issues and improve the overall customer experience.
Communication: Strong verbal and written communication skills to interact with customers and internal stakeholders across different regions.
Adaptability: Flexibility to work with diverse teams and adapt to different regulatory environments.
Cultural Sensitivity: Understanding of cultural nuances in business practices across the regions.
Conscientiousness: High level of attention to detail and a strong sense of responsibility to ensure accuracy and reliability in all tasks.
Respect and Kindness: Demonstrates respect and kindness towards others.

Additional InformationWith colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.Join us for a great career with competitive compensation and benefits, while helping engineer a better future.According our mission, vision and Global Policies: Under no circumstances shall Staff be charged any fee or other costs in relation to their recruitment to work at Smiths, whether directly or indirectly. Any recruitment fees shall be paid by Smiths.Smiths will not employ anyone below the age of 18. Smiths will take reasonable steps to satisfy itself of the member of Staff’s age before that person starts work at Smiths. When persons under the age of 18 are employed, they must not do work that is mentally, physically, socially or morally dangerous or harmful or interferes with their schooling by depriving them of the opportunity to attend school.

John Crane