Customer Service Representative (Danish-speaking) - On-site
Concentrix
- Barcelona
- Temporal
- Tiempo completo
- Respond appropriately to customers' requests and provide all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained
- Escalate potential service issues
- Liaise with Supervisors/ Mentors on specific projects where requested
- Are proficient or bilingual in Swedish and advanced in English
- Have previous experience in a similar position and industry
- Have basic sales skills, upselling and cross-selling
- Are in good disposition to work in a customer service environment
- Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office
- 39 hours/week temporary contract: Monday to Friday 9:00 to 13:00
- Salary 21 500 euros gross/year + up to 1500 euros gross/year in bonus
- Central location in Barcelona- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
Europe Language Jobs