Specialist Pharmaceutical Benefit Manager
Quality Select Recruitment
- Pretoria, Gauteng
- Contract
- Full-time
- Registered Qualified Pharmacist Assistant (Post Basic)
- (Basic pharmacist assistant will not be considered for the position)
- Valid registration with SAPC (paid up to date)
- Minimum 3 years managed healthcare experience is essential.
- Excellent knowledge of all 27 CDL conditions, including HIV medicine and treatment regimes.
- Good knowledge of medicines to treat the 27 chronic disease list (CDL) conditions and clinical criteria requirements for
- each condition.
- Computer literate MS Office product suite, Outlook, Word, Excel, and pharmacy dispensing software systems.
- Attention to detail is crucial.
- Demonstrate excellent customer-service and organisational skills.
- Strong telephonic and written communication skills (be able to manage difficult clients telephonically in a professional and
- calm manor).
- Proficiency in English (speak and write will be tested).
- Additional languages (speak) will be an advantage Sesotho, Setswana, isiXhosa, isiZulu.
- Competency in medical scheme medicine claim submissions, reversals, queries.
- Be able to understand claim rejections and how to resolve them.
- Handling complex queries effectively.
- Problem identification and resolution.
- Leadership skills, work independently and showing initiative.
- Analytical and critical-thinking skills.
- Strong reporting skills.
- Ability to work well with others.
- Ability to relate to people.
- Excellent communicator with ability to influence others.
- Basic business math skills and knowledge of mathematical/statistical concepts.
- Ability to maintain confidential and/ or sensitive information.
- Patient and a calm manner.
- High stress tolerance.
- Following through on commitments.
- Results orientation.
- Willing to enrol in courses to broaden their knowledge on medicine and related conditions to optimally manage our clients
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