Retail Administration Manager

• Matric
• Fully bilingual
• Previous experience as an Admin Supervisor
• Basic computer knowledge
• Strong communication and management skills
• Customer satisfaction-oriented
• Strong mathematic skills
• Detail orientated
• Punctuality
• Ability to work under pressure
• Knowledge of products stocked in store

• Ensure daily cash up is checked and correct.
• Compile daily petty cash, credit memo and voucher reports.
• Maintain daily register and fidelity register checks.
• Complete AOD (Acknowledgement of Debt) should a till operator be short on their daily cash-up.
• Send expense claims to Head Office finance department.
• Compile weekly petty cash reports.
• Ensure that staff purchases have been actioned according to the staff purchase policy.
• Assist with customer queries and/or complaints.
• Assist with overrides at till points, refunds if and where needed as well as credit notes.
• Examine the petty cash to ensure that all invoices and slips have been received and send through to the finance department for processing.
• Ensure feedback is given to store manager weekly.
• Supervising and planning till operators.
• Spot check of floats and key registers.
• Weekly check and sign off of Petty Cash.
• Maintain company policies and procedures.
• Ensure cleanliness, order throughout the store.
• Maintain confidentiality at all times.
• Ensure staff complete all task daily.
• Enforce hazard counts.
• Attend all stocktakes as set out in the policies and procedures.
• Manage price changes and ensure staff are aware of the changes.
• Load customers details correctly on the accounting system.
• Ensure expiry sheet is completed weekly.
• General store merchandising daily.

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