Programme Coordinator (Maternity Relief 3 month Contract)
IQbusiness
- Cape Town, Western Cape
- Contract
- Part-time
The role is part time, with hours TBC, and will require the flexibility to work (remotely) in the evening or on weekends from time to time.The successful candidate will be offered a 3 month contract with possible option to extend.The job's mission
Program Coordinators are the ambassadors for our client, a prominent business school, and the first point of contact for the institution's participants (students). Therefore, they contribute highly to the success of the business school and the student experience. In this role, you will manage and coordinate a portfolio of academic programs (courses), ensuring the smooth running of executive development programs. This entails supporting various stakeholders (participants/students, the Program Director and suppliers), prior to, during and after program delivery. In parallel, you may act as an assistant to one or more of our Faculty members.Key activities & accountabilities
Organize all logistical aspects relating to the preparation & delivery of executive development
programs
Prepare program budgets & execute accounting affairs related to the programs
Ensure effective and accurate communication is delivered to the participants, faculty and all
stakeholders involved in a timely and professional manner
Coordinate different program delivery formats; face to face, virtual and hybrid.
Ensure all details related to program sessions are prepared and troubleshoot technological
aspects when required
Gather all necessary teaching materials & information from necessary stakeholders and liase
with several internal departments (restaurant, security, printshop etc.)
Handle administrative tasks, follow up with different departments, and organize program
logistics such as special events, social activities, session simulations, and support to faculty, guest
speakers and coaches
Create and populate the online learning platform with all necessary program and travel logistics
information as well as session preparation for participants
Provide support to participants during the whole length of the program from one day to several
weeks (during program delivery, face to face on or off campus and virtual, some weekend work,
evenings and/or possible travel required)Ideal profile
Bachelor in hospitality management, tourism, marketing or equivalent
Strong experience in a customer relations role
Experience working in an international environment
Tech savvy ability to work with virtual conference tools (zoom, X2O, Miro, etc), able to trouble
shoot technical issues.
Fluent in English; a good command of French is a plus; Chinese or Arabic (Middle-East) is an
asset
Computer literate (MS Office necessary, SalesForce and Canvas are a plus)
Proven organization and administration skills
Ability to handle multiple priorities in an independent manner
Excellent communication skills, customer-focused and diplomatic
Team player is a must
Stress management, customer-oriented, professional
Time management, organization and logistics skills
Strong sense of responsibility with a proactive and positive attitude
Flexibility to work evenings, nights and weekends when requiredHow do we recruit?At IQbusiness, we take a refreshingly straightforward approach to recruitment. We firmly believe that feedback is the backbone of improvement, so we avoid dragging out the process unnecessarily.Here's a sneak peek at the steps involved once you've sent us your resume:
- First, we'll dive into your CV, delving into your background, interests, passions, and tech prowess. If you're a shining star that aligns with our needs, congratulations! You'll swiftly move on to step two.
- This stage involves meeting one of our charismatic hiring managers who will assess your skills and, just as importantly, your compatibility with our vibrant culture.
- If you emerge victorious from this encounter, a thrilling challenge awaits youan online assessment to prove your mettle. But wait, there's more! You'll also mingle with more of our extraordinary team members.
- Once these delightful encounters conclude, we get down to business with employment checksreferences, credit history, criminal records, and even the rarefied world of fraud. Once you've successfully navigated these hurdles, voila!
- We eagerly extend to you an offer of employment; formalities having been dealt with promptly.
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