Telesales Back Office Agent

• Self-motivated and results oriented.
• Exceptional written and verbal communication skills.
• A collaborative team player comfortable working across various functions, companies, and industries.
• Ability to thrive under pressure.
• Strong problem-solving skills.
• Aptitude for applying knowledge, skills, and experience to new projects.
• Flexibility to accommodate different shifts.

• High school diploma or equivalent (Matric Required).
• 6 months to 4 years of experience in sales BPO.
• Proficiency in computer usage and various tools.
• Commitment to meeting strict service level agreements (SLAs).
• Familiarity with Amdocs' application suite of software and tools is advantageous.

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