Company Overview Tesk Training Consultancy is a leading provider of Soft Skills & Communications Training, English Language Coaching, and Recruitment Services. With a team of 2-10 employees, we are dedicated to helping individuals and organizations enhance their skills and achieve their goals. To learn more about us, please visit our website at https://www.tesktrainingconsultancy.in/ Job Overview We are hiring a Telecaller for leading collage in Ahmedabad which is affiliated by Gujarat Technological University. As a Tele caller, you will be responsible for making outbound calls to potential customers, answering incoming calls, and providing excellent customer service. This is a full-time position based in Ahmedabad, Gujarat, India. The salary range for this role is competitive and will be based on the candidate's qualifications and experience. As a fresher with less than 1 year of experience, you will be provided with the necessary training and support to excel in your role. Qualifications And Skills Any Graduate Excellent verbal and written communication skills in English Ability to build rapport and develop relationships with customers Strong persuasive and negotiation skills Good knowledge of computer systems and CRM software Ability to work independently and as part of a team Positive and enthusiastic attitude Strong organizational and time management skills Ability to handle multiple tasks and prioritize effectively Attention to detail and accuracy Ability to handle customer complaints or issues professionally Roles And Responsibilities Make outbound calls to potential customers to promote our training and coaching services Answer incoming calls and provide information about our services to interested individuals Identify and understand customer needs, provide appropriate solutions, and maintain customer satisfaction Maintain accurate customer records, including contact details and interactions Follow up with customers to ensure their needs are met, and update them on new offerings and promotions Achieve daily, weekly, and monthly targets for call volume and sales Collaborate with the sales team to generate leads and convert them into customers Handle customer complaints or issues professionally and escalate as necessary Stay updated on industry trends, products, and competitors to provide accurate information to customers Adhere to company policies and regulations to ensure ethical and compliant behavior