Banqueting Coordinator - DurbanFull job descriptionThe Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!WHY WORK FOR US?Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplinedJob Description:The Banqueting Coordinator is responsible for quotations for business, acquires new business, maintains current business, and confirms potential business. The incumbent will assist the operational team with set up, check quality of DCP food offerings, ensure the venues are clean and up to standard at all times, check on guest satisfaction, deal with guest complaints, assist with site inspections and ensure the successful running of day to day conferences and events as and when a confirmed booking is in-house.RequirementsMatricHospitality Management Diploma or similar1 – 2 Years previous Banqueting Coordinator experienceExperience in Hotel management software and Point of sale softwareHands on Problem Solving approach and the ability to remain calm under pressureAbility to work as part of a team, as well as independentlyEffective communication with members of staff as well as Guests of the HotelHonest and trustworthy beyond approachGreat attention to detailPresentable and well spokenTeam Player who leads by exampleProactive in approachInterpersonal skillsLeadership skillsPlease note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.
