Assistant Restaurant Manager

Cre8work

  • Benoni, Gauteng
  • Permanent
  • Full-time
  • 20 days ago
  • Manage day-to-day operations of the restaurant, including opening and closing procedures, staff scheduling, and shift management.
  • Supervise and coordinate activities of restaurant staff, including servers, chefs, cooks, and support staff, to ensure efficient workflow and high-quality service.
  • Train, motivate, and mentor staff, providing guidance, coaching, and performance feedback to foster a positive work environment and promote employee development.
  • Monitor food preparation, presentation, and quality standards, ensuring compliance with recipes, portion sizes, and food safety regulations.
  • Maintain inventory levels, order supplies, and manage food and beverage costs to optimize profitability and minimize waste and shrinkage.
  • Develop and implement operational policies, procedures, and standards to maintain consistency, efficiency, and compliance with health and safety regulations.
  • Handle customer inquiries, complaints, and feedback in a prompt and professional manner, resolving issues and ensuring customer satisfaction.
  • Plan and execute marketing and promotional activities to attract customers, increase foot traffic, and drive sales growth.
  • Monitor sales performance of the restaurant and identify opportunities for improvement.
  • Collaborate with the kitchen team to develop menus, specials, and promotions that meet customer preferences and market trends.
  • Ensure cleanliness, sanitation, and maintenance of the restaurant premises, equipment, and facilities, adhering to health and safety standards.
  • Implement cost-control measures, such as portion control, inventory management, and labor optimization, to maximize profitability and minimize expenses.
  • Build and maintain relationships with suppliers, vendors, and service providers, negotiating contracts, pricing, and terms to secure favorable arrangements.
  • Stay updated on industry trends, consumer preferences, and competitive landscape, conducting market research and competitor analysis to inform business decisions.
  • Uphold company policies, procedures, and values, promoting a positive brand image and culture of excellence among staff and customers.
  • Manage the till and point of sale when necessary as well as ensuring cash levels are kept within outlined requirements

Cre8work

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