We are currently seeking a dedicated Administrator to join our Operations admin team and play a vital role in ensuring the smooth running of our local depot. Maybe you work in the retail or hospitality sectors and are seeking a Monday to Friday role, within office hours?As our Administrator at a Home Improvements, you will be an integral part of our Operations team, responsible for overseeing administration and customer service tasks in our local depots. You will play a crucial role in ensuring that our installations are executed seamlessly, leaving our customers delighted with their home improvements.Key Responsibilities:You will act as the main point of contact between customers, assisting them with any queries and qualifying appointments and providing exceptional customer service.Coordinate Installer teams, trades, and customers to achieve the installation plansMonitor and track depot appointment and installation plans, helping projects stay on schedule.Maintain accurate records and documentation related to installations.Collaborate with cross-functional teams to resolve any operational issues.Raise purchase orders and reconcile invoicesKey Skills:Strong organisational and time-management skills.Excellent communication and interpersonal abilities.Customer-focused mindset with a commitment to delivering outstanding service.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Knowledge of depot operations and administration is a plus.Benefit Package:Competitive salaryFull TimePensionAnd other benefitsHours: 8.30 - 17.00 - Monday - FridayIf interested, please send application to: nw@ergroupza.co.za