Vehicle Workshop/Press Manager

Performability

Our client is seeking a pro-active, Results-driven Vehicle Workshop/Press Manager to join their team.Duties and Key Responsibilities:

Monitor the workflow to anticipate the impact of work delays, interruptions or changes in plans to develop appropriate course of actions
Maintain good relationships with customers, ensuring customer complaints are dealt with according to procedure
Travel across the country for vehicle launches and press releases
Liaise with carriers regarding press vehicle movements, and keep records of vehicle movements and routes
Monitor vehicle registrations, tracker fitments, and smash & grab foil fitments on all vehicles in the department
Conduct Pre-delivery servicing of all new press vehicles
Run-in new press vehicles (2000 km) to check for defects and evaluate driving dynamics (wheel balance, wheel alignment, drive train vibrations, rattles and squeaks)
Compile technical feedback reports on faults found and general condition of press vehicles
Complete job cards for repair work, record replaced parts, and ensure job cards are loaded onto relevant systems
Order parts and return used parts for warranty claims and Liaise with relevant departments on technical issues
Conduct repairs, services and maintenance activities on all fleet/press vehicles when required
Conduct vehicle analysis and diagnostics with relevant equipment (ISIS and other BMW electronic measuring equipment)

Education/Requirements:

Relevant Technical qualification (Qualified Master mechanic red seal/ certified trade tested)
5+ years of relevant experience (BMW vehicles)
Experience with BMW Automotive systems (vehicle layout, function and location of parts)
Experience with mechanical issues, warranties, service and general repairs
Valid Code B (08) driver's license
Advanced Computer literacy: Microsoft word; Excel; Internet; Microsoft Outlook
Organisational, customer service, communication, interpersonal, and training skills