Field Service Technician

• Qualified Earth moving/Diesel Mechanic through an accredited training institution (copy to be attached to application) (Red Seal);
• High school diploma or (GED) equivalent (N2) with the relevant subjects;
• Five year's Industry related field service experience, would be essential;
• Knowledge of the Industry and heavy Earth-moving Equipment products, Mechanical/Technical background and competence in understanding hydraulic and electrical diagnostic problems on a range of equipment (backhoe loaders, excavators, track driven crushers and power screens);
• Communication skills at all levels, Sound interpersonal skills (internal and external customer liaison);
• Must be in possession of his own tools of the trade (hand tools);
• Must be fluent in English and Afrikaans;
• Proficient in mechanical systems (transmissions, engines, hydraulics, etc.);
• Ability to diagnose and repair heavy equipment and components in the field;
• Computer Literate: MS Office Suite;
• Strong problem-solving skills and be detailed oriented with a high level of accuracy;
• Ability to operate a service vehicle;
• Valid driver's license and a safe driving record;
• Able to lift more than 25 Kg's and in good physical health;
• Ability to work in the field without supervision, and able to work varying shifts, weekends and holidays;
• Ability to perform duties with a sense of urgency, exceeding customer expectations;
• Must be able to work in a dynamic, fast paced service environment;
• Maintain a tool inventory sufficient to perform assigned tasks;

• Identify and resolve breakdown issues and communicate plan of action to client and manager.
• Report warranty related problems to the business with a sense of urgency.
• Assist, compile and complete the necessary quotations, time-sheets, expense claims and reports for management.
• Removes, disassembles, assembles, and installs components and parts.
• Identify the problem and cause of failure through logical troubleshooting steps.
• Determines reusability of parts in accordance with published reusability guidelines.
• Orders replacement parts ensuring that parts ordered are correct and complete at time of order.
• Cleans, repairs, reconditions, and maintains equipment and components.
• Tests, measures, and adjusts engine and machine systems and components.
• Prepares, inspects and operates machines prior to delivery or leaving site.
• Keeps up to date with developments in tooling, technologies and systems.
• Prepares inspection and appraisal reports.
• Prepares accurate and complete service reports timely.
• Maintain a professional and proper personal appearance at all times adhering to company policy.
• Flexible to work after hours when needed to meet customer needs.
• Performs related duties as assigned.

• Comprehensive updated CV;
• Certified ID Copies and drivers license;
• Certified copies of all relevant qualifications;
• Reputable references;
• Please read job specification carefully and only send your CV if you meet the requirements;
• Only experienced applications will be considered;

• The processing of your personal information and sharing it with third parties for verification's;
• The exercising of your rights provided for by POPIA;
• To acknowledge that Greys-Endoni will keep the record of your personal information confidential;

Greys Personnel