Senior Research Manager
NielsenIQ
- Johannesburg, Gauteng
- Permanent
- Full-time
- Responsible for the successful delivery of high quality data and insights to FMCG clients
- Managing a team of researchers who will ensure timeous, efficient, high quality and actionable insights of FMCG projects
- Managing projects from commissioning through to final tabulations and/or reports/ presentations
- Accountable for a team of Researchers determined either by area or product or sector or client
- Supervises all stages of project management and monitors performance
- Responsible for the training and development of team and peers
- Provides advice and consultation to clients and staff
- Handles complicated client queries or complaints
- Ensure projects are profitable via efficient, timeous delivery of projects
- Designs and plans research projects following client commissioning and needs
- Designs questionnaires,samples and methodologies of collecting information
- Co-operates the execution of projects, informs clients on progress and gives specific instructions to other departments regarding the collection and electronic processing of information
- Presents results of study to the clients
- Some travelling required
- Mentors/coaches direct reports (provides insight/advice and ensures each has substantive development plans in place)
- Ensures that all down line positions and critical retains have appropriate back-up contingency plans (minimum of 1 ready now candidate for all critical positions)
- University degree in Marketing, Economics or related field
- Minimum 8 years experience in Marketing Research
- Strong analytical mind
- Very good knowledge on advanced analysis, methods, and tools
- Excellent numerical skills
- Good organisational skills, and strong people management skills
- Very good interpersonal skills
- Strong business acumen and financial knowledge
- Excellent verbal and written communication skills
- Fluency in English
- Computer Literate
- Expertise in servicing customers and in-depth knowledge on CR methods, analysis and techniques
- Good knowledge of the characteristics of the relevant markets