Customer Support Representative $1,000 New Hire Bonus- Onsite Tucson, AZ
Alorica
- Tucson, AZ
- Permanent
- Full-time
- Assist customers with issues and concerns they are experiencing during the use of the product and/or service
- Document call-related information for auditing and reporting purposes
- Maintain and update customer information as necessary
- Upsell current customers on new or enhanced services
- High school diploma or GED
- Customer service experience is a plus
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
- Exceptional listening/comprehension skills
- Professional and courteous
- Customer oriented
- Regular work performed in a climate-controlled, call-center environment
- Ongoing usage of phone and computer systems
- Constant sedentary work
- Health, dental, and vision coverage/HSA
- PTO
- Paid holidays and sick time
- Optional daily pay or weekly pay
- 401K retirement plan
- Leadership programs
- Paid training and tuition reimbursement
- Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
- Employee assistance program
- Additional voluntary benefits
- Complete your online assessment
- Our team will review your application
- If selected to move forward, our team will follow up directly