Product Design Manager (Digital : EE/Consumer)
BT
- Leeds
- Permanent
- Full-time
You will also act as a final arbiter of design prioritisation. Great design requires lots of iteration, and excellent work often ends up being deferred due to shifting priorities. With their knowledge of design capacity within their alliance, design managers make the final call on design priorities if it cannot be resolved at squad level.You will help to grow an amazingly talented design team and to positively impact the lives of the millions of customers that engage with us bringing them close to the things that matter most to them. This is your chance to join us on our ground-breaking journey.You'll have the following responsibilities:
- You will be responsible for defining, delivering vision and leadership within your own UX & Design team.
- Accountable for the consistency within your own UX & Design team, the direction set as well as the output of that team.
- Design execution & delivery - You will be responsible for UX and design leadership and execution – ensuring the team are understanding and translating user needs and business goals into compelling usable and consistent journeys, digital products and services for our customers.
- Continuous improvement - You will advance how product design engages with user research and data analysis to ensure our approach is evidence based, user centred and drives our experience design decisions.
- Human driven approach - Lead or oversee experience UX & design efforts on major strategic initiatives across their area of accountability.
- Leading inclusively and safely - I inspire and build trust through self-awareness, honesty and integrity.
- Owning outcomes - I take the right decisions that benefit the broader organisation.
- Delivering for the customer - I execute brilliantly on clear priorities that add value to our customers and the wider business.
- Commercially savvy - I demonstrate strong commercial focus, bringing an external perspective to decision-making.
- Growth mindset - I experiment and identify opportunities for growth for both myself and the organisation.
- Building for the future - I build diverse future-ready teams where all individuals can be at their best.
- Interaction Design & Prototyping - defining the order and experience of the users activities within the digital touch-points.
- Visual Design & Finesse - crafting interactions into a simple and delightful user interface.
- User Journey Mapping - designing end to end journeys with needs and data at their heart.
- User Research & Testing - discovering issues and needs regular qualitative learning.
- Data Analysis, MVT & A/B Testing – analysing behaviours and appetites using regular quantative learning.
- Lean approach to action; continually finding ways to deliver more value to the customer and the business with less effort.
- Strategic thinking and planning; driving efficient ways of working, looking to make a best-in-class design team and operating model.
- Entrepreneurial and flexible approach to activities; adapting behaviours and proactivity removing barriers to delivering results.
- Competitive salary
- 25 days annual leave (plus bank holidays)
- 10% on target bonus
- Life Assurance
- Pension scheme
- Direct share scheme
- Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
- 50% off EE mobile pay monthly or SIM only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV with TNT Sports and NOW Entertainment
- 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan
Creativepool