Marketing Communications Manager
Evernorth
- Hyderabad, Telangana
- Permanent
- Full-time
- Work closely with cross-functional departments on project planning, preparation, scheduling and delivery.
- Maintain oversight and awareness of project demand, overseeing timelines and communication of project status to necessary parties.
- Oversee high volume project intake and tight deadlines to meet business needs.
- Provide strategic guidance and solutions to business partners and teammates to mitigate risks.
- Identify process inefficiencies, provide solutions to resolve gaps, and pinpoint preventive measures and improvement opportunities.
- Ensure quality and service standards are met, including client contractual deliverables.
- Identify and implement opportunities to standardize, document and define procedures.
- Monitor and communicate team status.
- Develop and grow a strong and diverse team.
- Bachelors degree preferred.
- 8-10 years relevant experience (e.g. ops management).
- Working knowledge and understanding of Campaign Automation software.
- Working knowledge and understanding of SQL.
- Full comprehension of data processing and Boolean logic.
- Marketing Services Provider (MSP) experience a plus.
- Knowledge of Six Sigma, Total Quality, Agile, or related methodology a plus.
- Experience managing cross-functional stakeholders and business partners.
- Demonstrated leadership skills and experience managing and developing staff.
- Detail oriented with ability to manage multiple, highly visible projects with tight timelines simultaneously.
- Ability to adapt in a dynamic work environment and make decisions to ensure alignment with business strategy and requirements.
- Excellent communication (oral and written) skills and ability to communicate with all levels of management, colleagues and direct reports.
- Strong presentation, organizational and multitasking skills.
- High level of confidence, integrity, enthusiasm, a hands-on approach to problem solving, and personality that fits an energetic and proactive organization.
- Willingness to work a flexible schedule to accommodate business requirements.
- Fluent in English (Written and Verbal).
- Ability to work core US Hours as needed.