PROCESS EQUIPMENT: KEY ACCOUNT MANAGER (Richards Bay)

• Through a strategic business plan, the Key Account Manager function is responsible for generating new opportunities and closing sales of projects incl. full turnkey, new machines or services including audits under its responsibility to achieve its annual sales/order intake targets and EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization).
• The K.A.M. shall actively pursue new customers for diversification.
• The K.A.M. provides industrial solutions and associated services that meet customers needs and requirements in terms of performance, product quality and environmental footprint.

• Create a business development roadmap with identified relevant potential customers and promote the companys offering
• Budgeting and forecasting thrust market order intake with a roadmap plan in support of the same
• Create a strong business relationship with customers based on trust and professionalism with frequent visits, knowledge of customer pains and business follow-up.
• Represent the customer internally (interface between customer and the company and products)
• Manage key customer relationships and participate in closing strategic opportunities.
• Stays current on competition and market offerings.
• Ensure regular reporting with the direct manager.
• Update the CRM (Salesforce) app daily, and other company initiatives made available, as required.
• Prepare costing of full turnkey bids.
• Build technical and commercial offers.
• Carry out audits; prepare reports and follow up on offers.

• Tertiary Qualification (at least N.Dip. level) in either mechanical, electrical, or industrial engineering fields.
• Technical or Project Management Qualification (adv)
• Education: Technical (ideally mechanical) and commercial experience:

• Five (5) years customers facing experience.
• Knowledge of ECL / Solios Equipment
• Proven customer relations
• Richards Bay residency required.
• CRM (Salesforce)
• Drivers licence (with own vehicle)

• We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.

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