Senior Business Analyst

• Contribute to crafting of IT departmental business plan to ensure delivery of focus areas for the year in support of IT strategy.
• Apply cost effectiveness principles in planning and delivery to contribute to achievement of divisional financial targets.
• Provide relevant input into the formalisation of the divisional budget.
• Manage allocated budget by tracking costs and recommending solutions that meet critical business needs.
• Provide guidance to the business on best system solution selection to ensure fit to the company’s requirements and meet the future strategic objectives.
• Champion Business Analyst services with stakeholders.
• Observe and be involved in the day-to-day operations to understand the business domain and business needs and requirements of relevant stakeholders.
• Provide insight regarding BA methodologies and best practices to internal clients to enable a BA presence in the company.
• Maintain and build relationships with Business Owners to ensure the BA team is consulted and involved in initiatives that may require IT support.
• Determine business requirements and actively manage key projects to ensure expectations are met.
• Conduct Business Owner feedback sessions with every milestone phase of a project to inform business of progress, manage Business expectation proactively and measure the effectiveness of Business Process Improvement.
• Build relationships with other IT teams, like Enterprise Architecture. and other key counterparts.
• Ensure regular engagement (as needed) with all stakeholders to gain visibility and maintain relationships through networks utilising social media, attending and presenting at conferences and training interventions.
• Build strategic Industry/Global network of thought leaders and relationships utilising social media, attending and presenting at conferences and training interventions.
• Meet stakeholder needs accurately by following the Business Analyst process flow methodology to maintain quality and consistency of service provided.
• Manage stakeholder relationships by communicating openly and honestly with regards to project status.
• Process Management:
• Manage own delivery on multiple and/or complex projects against departmental delivery plan and set timelines, identify obstacles to delivery and take appropriate action where required.
• Receive request from business to start new project and conduct stakeholder analysis to clearly define the relevant people required for information gathering.
• Gather supporting information by holding interviews, conducting surveys, running workshops and reviewing existing documents and information.
• Draft full system requirements plan to detail the activities and outputs.
• Execute the requirements plan in alignment with Software Development Lifecycle process to ensure compliance.
• Obtain system project classification by presenting the business requirement to the initiation forum.
• Conduct a cost and benefit analysis to assess the feasibility of the requirements.
• Produce a business case study by assessing solution options, considering costing and risks to formulate a recommendation.
• Support the business sponsor to develop and present the business case.
• Create the business requirements specification document to confirm clarity of business scope.
• Create the functional requirements specification document to translate the business requirements into functional requirements.
• Present functional requirements specification to all stakeholders to validate the requirements and solution.
• Recommend the most effective course of action after evaluating options against decision criteria.
• Provide regular feedback and progress to all stakeholders on current projects.
• Review the technical design specifications to check that all requirements are included.
• Review the test cases to ensure that it covers all scenarios related to the functional requirements.
• Assist the development team and testers to perform root cause analysis for any functional defects.
• Perform adhoc functional testing for quality assurance.
• Ensure correct utilisation of solution developed by creating user training manuals.
• Assist business by project co-ordination of deliverables for small initiatives.
• Proactively or by request identify obstacles to performance relating to process flow and identify opportunities for optimisation.
• Assist users in being effective by utilizing the new solution productively.
• Partner with the Project Manager/Lead to contribute to the development of the Senior Business Analysts role and delivery plan (proactively being involved upfront to just confirm the scope of the Senior Business Analyst's end-to-end role in the project to mitigate any risk of misunderstanding of who will be doing what) to ensure a successful solution delivery output.
• Reduce time spent on projects by elicitation, analysis and optimisation of business requirements.
• Contribute to BA COE practice development by presenting courses to the team.

• Bachelors Degree or Diploma in Information Technology or Engineering.
• Business Analyst Certification from a reputable institution.
• Minimum 8 years’ experience as a Business Analyst.

• Up to R1.2 mil CTC per annum.

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