Assistant Store Manager (40hr) - G-Star Mall of Africa - Johannesburg
The Foschini Group
- Gauteng
- Permanent
- Full-time
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- A Grade 12 qualification
- A minimum of 3 years retail or admin experience
- Have an interest in fashion
- A passion for excellent Customer services and sales environment
- Previous Retail Management experience
- Figure and admin orientated
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven
- Able to manage risk within the store
- The ability to communicate and persuade effectively at all levels
- Ability to show initiative and be resourceful
- Ability to source and implement effective solutions in a fast-paced environment
- Customer Service Delivery
- Office Systems
- Policy & Procedures
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Developing people to meet both their career goals and the organization's goals.
- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
- Providing direction, delegating, and removing obstacles to get work done.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Holding self and others accountable to meet commitments.
- Good verbal/ written communication skills and good organizational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail