Intermediate-Senior Business Analyst
iOCO
- Johannesburg, Gauteng
- Permanent
- Full-time
- Consult and engage with stakeholders, to understand their structure, functions, and products and/or services.
- Build and maintain strong relationships with clients and act as a consultant on the projects or applications.
- Elicit, gather, analyse, document, validate and communicate business requirements (User Stories and Acceptance Criteria)
- Create Business Requirements Documents and Functional Requirement Specifications.
- Facilitate user story sessions to extract requirements, acceptance criteria and test cases with multiple stakeholders by setting up and facilitating workshops in person or Client preferred online platforms, such as Teams, to extract information.
- Effectively document customer journeys
- Effectively document business requirement specifications
- Map customer journeys into Features, User stories, Sprint tasks
- Understand backlogs and planning, and velocity
- Understand the technical landscape for effective test planning
- A minimum of 5 years in a Business Analyst role
- Must have working/ project experience in financial, particularly insurance.
- Must have strong Agile experience (SAFe/ Scrum/ Kanban)
- Experience in utilizing BA tools and expertise in IT and Digital projects
- Relevant tertiary qualification or equivalent experience
- An accredited BA qualification is advantageous.
- Proven ability to work creatively and analytically in a problem-solving environment
- Confidence to express ideas as part of a team
- Excellent communication (written, oral) and interpersonal skills.
- Excellent communication and teamwork skills.
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