Senior IT Infrastructure Engineer
Adams & Adams
- Pretoria, Gauteng
- Permanent
- Full-time
- Collaborate with stakeholders to understand business needs and requirements, and align IT infrastructure.
- Plan and establish priorities for maintenance, design, development and analysis of the firm’s infrastructure components including, but not limited to, LANs, WANs, internet, wireless, systems and database.
- Assist with the planning, designing and execution of infrastructure testing efforts.
- Provide level 2 and level 3 support to end-users and resolving incidents related to IT infrastructure services.
- Maintain infrastructure logging components in support of the SIEM monitoring of infrastructure incidents and resolutions.
- Maintain appropriate security levels on infrastructure in alignment with IT security policies, procedures and processes.
- Manage the performance monitoring and capacity planning on the installed infrastructure components and provide regular performance and capacity status reports.
- Manage the organisation and storage of data, security and confidentiality of data, and evaluate data systems' performance for improvement.
- Assist in the design, planning and implementation of an enterprise-wide disaster recovery plan to ensure uninterrupted business operations and avoid loss of sensitive data.
- Assist with devising, scheduling and implementing disaster recovery tests and lead the analysis of results and identification of areas for improvement.
- Monitor adherence to SLAs with internal stakeholders and vendors.
- Coach and mentor subordinates on a regular basis.
- Work with stakeholders to define business and system requirements for new technology implementation.
- Manage, maintain and monitor all on premise and cloud infrastructure.
- Manage outsource service providers against contractual and SLA agreements.
- Analyse existing operations and make recommendations for the improvement and growth of the network and security infrastructure, technical support, Service Desk, and IT systems.
- Practice asset management for IT hardware, software, and equipment.
- Participate in the development of IT strategies in collaboration with the CIO.
- Conduct feasibility studies for various upgrade projects, improvements, and other conversions.
- Maintain the firm’s security architecture design.
- Create and maintain the firm’s security documents.
- Ensure the confidentiality, integrity and availability of data residing on or transmitted to/from/through workstations, servers, and other systems and in databases and other data repositories.
- Ensure the enforcement of the firm’s security policies.
- Supervise the design and execution of vulnerability assessments, penetration tests and security audits.
- 5 years’ experience in a senior role delivering infrastructure services.
- 3 years’ experience managing and delivering information security systems and processes.
- Broad technical knowledge of current trends in network, security and cloud infrastructure.
- Strong technical knowledge of current network hardware, protocols, and standards.
- Extensive application support experience.
- Proven experience in IT infrastructure planning and development.
- Strong understanding of project management principles.
- Experience in developing Business Continuity and Disaster Recovery plans.
- Hands-on experience in troubleshooting technical problems.
- Proven analytical and problem-solving abilities.
- Ability to conduct research into IT security issues and products as required.
- Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
- Reacts to project adjustments and alterations promptly and efficiently.
- Flexible during times of change.
- Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
- Persuasive, encouraging, and motivating.
- Ability to elicit cooperation from a wide variety of sources.
- Ability to work well with peers.
- Ability to bring projects to successful completion in time and on budget.
- Strong written and oral communication skills.
- Strong interpersonal skills.
- Adept at conducting research into project-related issues and products.
- Must be able to learn, understand, and apply new technologies.
- Customer service skills an asset
- Ability to effectively prioritise and execute tasks in a high-pressure environment is crucial.
- Bachelor’s degree in computer science or related field.
- Up to date industry recognized certifications in any one or more of the following disciplines:
- Microsoft
- Networking
- Information Security
- Cloud (AWS, Azure, Google)
- Governance, Risk and Compliance
- Storage