Case Manager II
Family Health Centers of San Diego
- San Diego, CA
- Permanent
- Full-time
- Completes all required documentation accurately, promptly, and thoroughly in accordance with department standards. Assists in preparing reports as required.-
- Conducts initial and ongoing assessment of client's health and/or support service needs. Sets the level of client need.
- Creates formalized case plans and goals with clients; clients are in high need and require more intense services. Develop a written care plan with the client, identifying problems and needs. The plan includes areas assessed, intended interventions, and expected results in measurable terms, with short and long-term goals. Updates plan as client's needs change.
- Performs other duties as assigned.
- Provides therapeutic interventions to clients. Provides intensive individual support to high-need clients. Support may include providing therapeutic interventions, providing internal and community services referrals, and more intensive support may include accompanying clients to housing services, appointments, social services, etc. Focus on medical adherence, support, and appointments designed to maintaining necessary care.
- 3 years of work experience providing human services to high-risk, medically underserved, or relevant community health populations required.
- Bachelor's degree in Social Science field, Public Health, Healthcare Administration, or closely related field required. Master's degree in relevant field preferred.
- Or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
- Ability and means to travel as needed in a timely manner within San Diego County. DRIVER REQUIREMENTS: Requires an active Class C California driver's license, and proof of liability insurance at $100,000, on a vehicle used. No more than 2 points in the past 12 months; No suspensions in last 2 years for moving violations; No DUI, reckless or felony Driving within 5 years. No license revocation in 7 years.
- Ability to work well in both a team-based environment and independently.
- Basic computer literacy ability to comply with department needs and expectations (i.e., electronic medical record documentation, obtaining background information and reports on patients, following up on appointments, etc.).
- Basic counseling skills, such as reflecting, active listening, and paraphrasing.
- Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and achieve goals.
- Bilingual in English/Spanish may be required depending on the assignment.
- Demonstrated ability to be culturally sensitive and respect diversity.
- Excellent interpersonal and customer service skills.
- Excellent written and verbal communication skills.
- Knowledge of the community resources, health, and social service systems in San Diego *County and skill in establishing working relationships with community partners.
- Job type: Regular Full Time
- Competitive Salary with Excellent Benefits
- Retirement Plan with Employer Match
- Paid Time Off, Extended Sick Leave, and Paid Holidays
- Medical/Dental/Vision/FSA/Life Insurance
- Employee Discounts and Wellness Programs