Jewelry Retail Sales Associate - TOUS
TOUS Jewelry
- Pembroke Pines, FL
- Permanent
- Full-time
- Provide professional, knowledgeable, courteous customer service.
- Meet customer needs, offers options, resolve problems, ensure customer satisfaction and follow up with customers.
- Assists customers by locating merchandise, taking special orders, answers questions and perform special services such as gift wrapping.
- Monitor for shoplifting.
- Resolve customer complaints and processes merchandise returns, refunds or exchanges in compliance with company policy.
- Perform all cashiering functions in accordance with department and company cash/credit handling policies and procedures.
- Checks price tags for alterations and monitor aging inventory
- Maintain a clean, attractive, neat and fully-stocked sales floor along with cashiering area
- Assist with answering incoming calls and directing them to the appropriate person or department.
- Maintain a professional appearance consistent with the requirements of the job
- Perform other related duties as assigned or requested.
- 1-3 years of retail experience required
- Bi-lingual Spanish speaking and writing
- Proficient in the use of a personal computer and corresponding programs
- Attention to detail
- Interpersonal skills and customer service skills required
- Excellent verbal and written communication skills
- Required to walk and stand for up to 8 hours.
- Occasionally required to use hands to finger, handle, or feel.
- Occasionally required to reach with hands and arms.
- Occasionally required to bend, lift or climb.
- Occasionally required to lift moderate weights (25-50 pounds).
- Hand coordination required.
- 1-3 years of retail sales experience in a jewellery and/or accessories enviroment.