Enrollment & Retention Specialist
Ombudsman
- Peoria, AZ
- Permanent
- Full-time
- Developing innovative strategies for increasing the recruitment of prospective students from inquiry to matriculation and actively participates in Open House Committee(s) Manage Prospective Student Visits, etc.
- Demonstrating a comprehensive knowledge of admissions, departments, curricula, and district graduation requirements.
- Providing levels of outreach to prospective students via in-person visits, phone calls, emails, home visits, etc. to support the progression of students through the enrollment; and developing and maintaining a database of interested students for direct mail and email contact.
- Working collaboratively with the department to develop community relation’s plans and promote new and on-going initiatives for student recruitment and retention.
- Creating a network of contacts with potential students through alumni, parents, faculty, and current students.
- Supervising the Admissions Process by directing on-line admissions, responding to families regarding admissions decisions, Managing wait list activity, and conducting family interviews for all transfer candidates.
- Working in partnership with community-based providers and administrative staff to develop and implement programs that promote academic and social achievement.
- Promoting family and community relations opportunities through the development of policies and implementation of programs at community events.
- Representing the company at community meetings, serving as a representative of the organization, and maintaining and developing relationships with key external contacts and the community-at-large.
- Working with health centers, community-based organizations, insurers, and community coalitions to develop programs, events, and new initiatives that promote marketing and community relations objectives.
- Identifying opportunities and outlets for prospective student cultivation, including, professional organizations, community groups, service learning, etc.
- Serving as a liaison with key student support services including but not limited to, post-secondary counseling, social workers, assistant principals, etc.
- Providing community awareness through communication, admissions open houses, and other outreach events to provide community awareness of Ombudsman programs.
- Performing other duties and projects as assigned.
- Associates degree or higher in education, business management or related field.
- Prior experience working in a High School, Alternative Education program setting.
- Advanced oral and written communication, instruction, curriculum, conflict resolution, multitasking, problem solving, decision.
- Ability to write detailed reports, business correspondence, procedure manuals, research abstracts and articles.
- Highly skilled in mentoring, coaching, administrative support, and/or technical support functions.
- Knowledge and understanding of state and/or national content standards.
- Knowledge of relevant technology including experience with instructional technology, computers, E-IEPRO, Microsoft TEAMS, Microsoft Office Suite, database entry and basic office equipment.
- Comprehensive Medical, Dental and Vision Plans
- Virtual Medical Visits
- Health Savings Account
- Paid Time Off
- School Hours and Paid Holiday Schedule
- Company Paid Life & Disability Insurance
- 401k Options
- Legal Insurance
- Pet Insurance
- Employee Assistance Program
- Employee Discount Program
- Opportunities for Growth & Development
- And So Much More!
Alternative Education: Intermediate
Interpersonal Skills: Intermediate
Community Relations: Intermediate
Project Management: Intermediate
Office/Administrative: IntermediateBehaviors : Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interestMotivation : Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of tasksEducation : Associates