Assistant Restaurant Manager - Hilton Des Moines Downtown
Hilton
- Des Moines, IA
- Permanent
- Full-time
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.· Attend mandatory meetings including divisional meetings, department meetings, staff meetings, etc. This position may participate in the hotel's manager on duty program, which may require occasional weekend stayovers and full responsibility for the hotel.· Participate in community public relations for the restaurant and the hotel.· Utilize traditional software programs such as Word, Excel, Publisher, PowerPoint and/or Outlook Express. [If required, then this should be moved to Specific Job Knowledge, Skill And Ability section.]· In emergencies, perform in the capacity of any position supervised.· Perform other duties and responsibilities as assigned or required.SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.· Thorough knowledge of restaurant operations and preparation techniques.· Knowledge of beverage operations and wines.· Strong mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements.· Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.· Ability to work under pressure and deal with stressful situations during busy periods.· Ability to access and accurately input information using a moderately complex computer systems.· Interpersonal skills to provide overall guest satisfaction.QUALIFICATION STANDARDS
EDUCATION
High School graduate or equivalent required. Four year college degree in Hotel and Restaurant Management preferred.EXPERIENCE
At least two years experience in related field required. At least five years experience in related field preferred.LICENSES OR CERTIFICATES
Food Service Sanitation certification. Alcohol Service permit (if state required). CPR certification preferred.What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability