Medical Records Technician (Anchorage, AK)
International SOS
- Anchorage, AK
- Permanent
- Full-time
- Competitive wage negotiable based on experience
- Medical, Dental, Vision, 401K, Short/Long term disability, Life Insurance, AD&D coverage, Pet insurance, EAP, and PTO
- Opportunity for a hybrid work
- Personalized and comprehensive training
- Ongoing clinical and back-office support
- Administrative Proficiency: Leverage your proficiency in Outlook, Excel, Word, and Adobe to manage both paper and electronic information. Demonstrate the ability to prioritize, multitask, and perform research and processing of requests for clients, third-party administrators, and private patients.
- Customer-Centric Accountability: As a vital team member, we count on the accurate storage and filing of patient records, timely response to client inquiries, and delivering excellent customer service. Uphold all Beacon core values, ensuring compliance with policies and procedures.
- Adaptability and Continuous Improvement: We value a positive attitude toward change, demonstrating critical thinking and problem-solving skills. Stay current and competent in industry knowledge and clinical skills, showcasing flexibility and adaptability in a dynamic healthcare environment.
- Highschool diploma or equivalent
- Minimum of 2 years relevant administrative experience and 2 years in a customer service position or equivalent combination of education and experience.
- Prior experience in the medical field preferred
- Follow Standards of Care, Standards of Practice, Code of Ethics, and Policies and Procedures.
- Comply with the regulatory agency rules and regulations to assure compliance with federal, state, and local requirements.
- Ensure that standards of care are met and procedures are followed.
- Ability to perform and/or understand all technical aspects of service area (UA collections, BATs, audiograms, RMA/PFTs, FCEs, Fits, vitals, laboratory services, radiology services, EKGs, and overall patient triage).
- Understanding of operating systems (Drug & Alcohol & OH systems).
- Perform other duties as assigned.