Assistant Case Manager
The GEO Group
- Rockford, IL
- Permanent
- Full-time
- Paid Time Off
- Paid Holidays
- 401(k) Matching
- Health Insurance
- Vision Insurance
- Life Insurance
- Health Savings Account
- Tuition Reimbursement
- Employee Discount
- Reduced Tuition Rates
- Disability Insurance
- Employee Assistance Program
- 401(k)
- Pet Insurance
- Dental Insurance
- Paid Training
- Flexible Spending Account
ResponsibilitiesAre you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.Who We Are:GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.Why Work for GEO:
- At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success.
- We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things.
- Checks-in all participants entering the facility. Complete drug screens according to assigned random schedule for each participant check-in and documents results within GEOTrack.
- Performs breath analysis on each participant who enters the facility for any purpose, provides a written or computerized result, and documents within GEOTrack/Company database.
- Completes initial “Starting Point” process with participants to completion, including Starting Point paperwork, input into Company database, and assignment of groups and other services.
- Provides general office administration duties, including answering phones; provides general customer service to all who enter the facility, including participants, customers, and the general public.
- Assists all RSC staff with case coordination, communication with appropriate official agencies, and preparation and distribution of reports.
- Assists in managing a participant caseload using the Principles of Effective Intervention (What works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in GEOTrack/Company database.
- Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants’ attendance, participation and progress in GEOTrack/Company database.
- Develops and monitors the participant’s progress relative to their Behavior Change Plan/Parole Board Orders through all phrases of the program.
- Files, prepares charts, and performs data entry as assigned
- Responsible for office opening and closing procedures as directed by Supervisor.
- Performs other duties as assigned.
- A high school diploma or its equivalent.
- Must be twenty-one (21) years if age with good customer services skills.
- College coursework in Human Services or Business discipline preferred.
- Minimum of six months experience in Human Services field with direct participant services preferred.
- Minimum of six (6) months experience working with under-served populations preferred.
- Good organizational skills and attention to detail.
- Solid computer skills and proficiency with MS Word and Excel. Basic database and math skills.
- Bi-lingual (English/Spanish) skills may be required.
- Effectively communicate with participants, program staff, corporate management, and agency personnel. Ability to work with public officials.
- Logically express thoughts in English, in written and verbal form using correct grammar.
- Ability to interact in a professional manner in both individual and group counseling settings Excellent oral and written communication skills.
- Ability to work with a team of professionals and have the ability to implement team strategy approaches to work assignments.
- Ability to work with computers and the necessary software typically used by the department.