Bilingual Customer Service Representative
Florida One Insurance
- Fort Lauderdale, FL
- $46,133-65,405 per year
- Permanent
- Full-time
- Fluency in both English and Spanish (written and verbal) is essential.
- Previous experience in customer service, preferably in a bilingual or multilingual environment.
- Excellent communication skills, with the ability to articulate information clearly and concisely.
- Strong problem-solving abilities, with a proactive and solution-oriented mindset.
- Empathy, patience, and a customer-centric approach to handling inquiries and resolving issues.
- Proficiency in using CRM systems, MS Office Suite, and other relevant software applications.
- Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.
- Flexibility to adapt to changing priorities, schedules, and customer needs.
- High school diploma or equivalent; additional education or certification in customer service or languages is a plus.