Janitorial Contract Compliance Manager | Night Manager (2nd Shift)
City Wide Facility Solutions
- Las Vegas, NV
- Permanent
- Full-time
- Critical Leadership Role: Directly influence our operational success by managing and ensuring compliance with janitorial contracts during the night shift.
- Dynamic Work Environment: Manage a variety of sites, interacting with different teams each night, ensuring that operational standards are met consistently.
- Career Growth: With City Wide's commitment to internal promotion and professional development, your career trajectory has substantial room to advance within our organization.
- Contract Compliance and Quality Assurance: Ensure that all cleaning crews adhere to contractual obligations by conducting regular site inspections and audits.
- Team Coordination and Training: Direct and train night-time cleaning crews, providing them with the guidance needed to meet and exceed our service standards.
- Operational Planning and Workload Management: Help workload the building by assessing needs, scheduling tasks, and allocating staff effectively to ensure efficient operation and compliance with service standards.
- Problem Resolution: Address and resolve any issues or complaints from clients promptly, maintaining high client satisfaction.
- Operational Reporting: Maintain diligent records, including nightly recaps and compliance reports, to ensure all tasks meet our strict guidelines.
- A competitive salary and comprehensive benefits package.
- Opportunities for professional growth within a supportive company culture.
- Training and development programs tailored to enhance your leadership and operational skills.
- Conduct 1-3 inspections per account each month to ensure compliance.
- Resolve any complaints or requests from clients within 24 hours.
- Ensure all morning inspection tasks are closed within 48 hours.
- Achieve 100% on sending nightly recaps to document activities and compliance status.
- High school diploma required or equivalent experience in commercial janitorial services industry.
- Three years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
- Proven experience in janitorial supervision, with a strong focus on quality control.
- Excellent leadership and time management skills.
- Familiarity with cleaning equipment and technologies.
- Ability to work independently and make informed decisions.
- Bilingual abilities are advantageous but not required.
- Strong planning, organization skills, and attention to detail.
- Excellent communication and interpersonal skills.
- Must be innovative and strive for continuous process improvement.
- MS Office, Internet skills required
- Paid Training
- Car Allowance
- Phone Allowance
- Short & Long Term Disability
- Dental & Vision options
- Life Insurance
- Health Insurance
- 401k Matching
- Paid Vacation Accrual
- Additional Ancillary Benefit Options