Customer Service Rep
Coastal Solutions
- Littleton, CO
- Permanent
- Full-time
- Building unbreakable relationships and trust with client accounts through open and interactive communication
- Providing information that's as accurate, valid, and complete as a hero's secret files, using the right super-tools
- Handling questions and complaints with the finesse of a hero, providing appropriate solutions and alternatives in the blink of an eye and following up to ensure resolution
- Keeping records of your epic customer interactions, processing customer accounts like a true hero, and filing documents with meticulous precision
- Following our communication protocols, guidelines, and policies, in harmony with our charity's guidelines, and going the extra mile to engage and educate on behalf of the charity
- Proven customer service experience, or experience as a client service hero
- A deep-rooted passion for philanthropy, charity work, or simply helping others
- A customer-oriented mindset and the ability to adapt and respond to different character types, much like a shape-shifting hero
- Exceptional communication and presentation skills that can captivate any audience
- The ability to multitask, prioritize like a superhero, and manage time with the precision of a superpower